Privacy Policy
Last Revised: December 24, 2024
Welcome! You have found us through accessing https://digitalfire.studio/home or any other websites owned by Digital Fire Studios ("the Website"), registering or installing any Digital Fire Studios interactive entertainment products ("Games"), or using any of our other online or offline services (collectively referred to as "Services"), including platforms such as Telegram and LINE. Digital Fire Studios is committed to protecting your privacy. This Privacy Policy explains our collection, use, disclosure, retention, and protection of your personal information and your rights to your data under U.S. and international laws, including but not limited to the EU Directive 2002/58/EC, the EU General Data Protection Regulation ("GDPR"), the 2003 CAN-SPAM Act, and the U.S. Children's Online Privacy Protection Act ("COPPA").
This Privacy Policy does not apply to any third-party websites, services, or applications, even if accessible through our Services. For the purposes of this policy, Digital Fire Studios may be referred to as "DFS," "we," or "our." Please note that unless otherwise defined in this Privacy Policy, all capitalized terms have the same meaning as in our Terms of Service. Ensure you have read and understood our Terms of Service. Where required, Digital Fire Studios is designated as the data controller for any data we collect.
This Privacy Policy describes:
路 The information we collect, how we collect it, and the purposes for collecting it;
路 How we use the information and with whom we share it;
路 How to access and update your information; and
路 How we protect the information stored about you.
1. Information We Collect
When you interact with our Services, we may collect and store your information as described below:
1.1 Registration Information
When creating an account, you may be asked to provide your name, email address, password, and other information to confirm your identity and secure your account. Social features of our Services, such as chat or messaging, competitive gameplay, and matchmaking, may utilize your account.
You may also opt to create a user profile visible to other users, including profile pictures, usernames, gameplay details, and a unique DFS Account ID. Sharing information via your profile is optional, and we recommend limiting shared information if you are concerned about privacy.
1.2 Payment Information
When purchasing goods or services (including virtual currencies or items) within the Games, our payment processors collect your name, phone number, email address, billing and shipping addresses, and complete payment details. Our processors may retain this information for future transactions unless you disable this feature. Third-party purchases may be subject to separate policies.
1.3 Support Information
When contacting customer support, we collect your contact information (e.g., name and email address), game activity details, and DFS Account ID. Communications, including submitted information, will also be stored.
1.4 Push Notifications and Local Notifications
With your consent, we or our service providers may send push or local notifications to your mobile device for updates and relevant information. You can adjust notification settings in your device or game preferences.
1.5 Technical and Usage Information
We collect technical details like your IP address, device ID (e.g., IDFA or Google Ad ID), and system details, along with interaction statistics. Certain Games may assign an identifier to your device. Usage information is typically collected using third-party SDKs.
1.6 Location Information
We may collect approximate or precise location details via your IP address or GPS if location services are enabled. This information is used to personalize and enhance your experience. You can disable location tracking in your device settings.
2. How We Collect Your Information
2.1 Communication Features
You may engage in activities that involve sharing or communicating with others, such as:
路 Posting comments on forums;
路 Sending private messages to other users;
路 Sharing user-generated content or photos;
路 Chatting with other users.
These communications may be stored on Digital Fire Studios servers for user safety and compliance purposes.
2.2 Cookies and Automated Data Collection
We use cookies, flash cookies, web beacons, and other technologies to:
路 Analyze usage patterns;
路 Personalize your experience;
路 Manage advertisements.
Cookies: Cookies are small text files stored on your device. We use session cookies and persistent cookies to recognize logged-in users and enhance interaction with our Services. You can manage cookies in your browser settings.
Web Beacons: These are tiny graphics used to track email opens or page visits and may be embedded invisibly in our Services.
Flash Cookies: These are used to remember preferences and enhance game performance.
Third-party advertisers may also use cookies, governed by their respective privacy policies.
2.3 Other Sources
We may collect information from other users who upload contact lists or third-party sources.
3. How We Use the Collected Information
We use your information to:
路 Create and manage accounts;
路 Enable user communication and social interactions;
路 Provide technical support;
路 Prevent and investigate fraud or illegal activities;
路 Provide updates about your account or the Games;
路 Deliver promotions or advertisements tailored to your interests.
With your consent, we may use your data to:
路 Notify you about new products or offers;
路 Send promotional communications.
4. Sharing Your Information
We may share your information with:
4.1 Service Providers
We work with third-party providers to process payments, analyze data, deliver emails, and host our Services.
4.2 Advertising Partners
We may share anonymized, aggregated, or technical data with advertising partners to deliver targeted ads.
4.3 Legal and Security Obligations
We may disclose information to comply with legal requirements, prevent fraud, or protect our users.
5. Security and Retention
We prioritize the security and proper management of your personal information. Below is how we protect, retain, and allow you to manage your data:
5.1 How We Protect Your Information
We implement various measures to safeguard your personal information, including: Data encryption during transmission (e.g., SSL) to ensure secure communication. Secure storage systems with restricted access to authorized personnel only. Regular security assessments, including monitoring and protecting against unauthorized access.
While we strive to protect your data, no method of transmission or electronic storage is completely secure. We encourage you to use strong passwords and to keep your account credentials confidential.
5.2 Data Retention
We retain your personal information only for as long as necessary to:
路 Provide and improve our Services;
路 Comply with legal obligations;
路 Resolve disputes;
路 Enforce our agreements.
If you wish to delete or limit the use of your personal data, you may contact us at team@digitalfire.studio. Please note that certain data may be retained for legal or operational purposes even after deletion requests.
5.3 Access and Update Your Information
You have the right to access and update your personal information. You can log into your account through our Services to review and modify your details. If you encounter difficulties or need further assistance, contact us at team@digitalfire.studio.
6. International Transfers
Your information may be stored and processed in countries outside your jurisdiction, including the United States.
7. Updates to This Policy
We may revise this Privacy Policy from time to time. Please review it periodically. Continued use of the Services constitutes acceptance of updates.
8. Contact Us
If you have any questions about this Privacy Policy, please contact us:
路 Email: team@digitalfire.studio
路 Twitter: https://x.com/DigitalfireStu
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